Customer Service
- I would like personalized recommendations for my skin concerns. Where can I request these?
- I'd like to speak to a customer service representative about my order. Is there a customer service phone number I can contact?
Rewards
- I have old orders that I never received points for. How can these be added to my account?
- I just placed an order and earned points. Can you apply these to my current order?
- I just placed an order and forgot to log in! Can I still earn rewards points?
- What if I don't want to use my points yet?
- What is the minimum number of points I can redeem?
- How do I redeem my points?
- How do I earn points?
- What do I receive with points?
Newsletter Subscription
- I subscribed to the newsletter, but did not receive the 10% off my order as promised.
- Rumor has it I can get 10% off my order over $50 for being a newsletter subscriber. Is this true?
Refer A Friend
- I referred a friend, their order has shipped and I still don’t see my $15 credit
- I referred a friend but do not see my $15 credit.
- What are the terms of being referred by a friend?
- I was referred by a friend.
- What are the Terms of Refer a Friend?
- How do I Refer a Friend?
Payment & Transactions
- My credit card won’t work/I get an error message when I try to check out.
- Can I place my order by telephone?
- Wait, I forgot to add something to my order! Can I add another product to my order?
Promotions/Discounts
- I put in my coupon code but keep getting an error/am being told it is invalid.
- Help! I forgot to apply my coupon code at checkout.
- How do I use the discount (coupon) codes?
- How do I find out when the next sale or promotion will be?
Product Questions
- My airless pump does not work, the product won’t come out. What to do?
- How do I know if I’ll be allergic to a product?
- I want to buy a product that you reviewed and I can’t find it in the shop.
- I’d like to test before I buy. Can you send me a sample?
- Can I order a product not carried on your website?
- I’d like to suggest a brand/product for Truth In Aging to add.
Product Reviews
Original article and pictures take www.truthinaging.com site
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